We’re sorry to hear that. As Fijoya is a benefit, Fijoya gains access to your basic personal information from your employer. There are commonly two main reasons why a misalignment in your information may occur:

• Errors during account setup (technical or human errors)
• Misalignment in information we receive from your employer

In case you see such a misalignment in your personal information, don’t hesitate to contact us via our support channel here or via email at support@fijoya.io, specify the details that need to be corrected and we’ll be happy to correct accordingly.