For Fijoya members please submit question to support@fijoya.io
With Fijoya, say goodbye to your health benefits administration woes and give your employees access to thousands of health and wellness options. You're welcome.
Fijoya quickly onboards new vendors requested by employees, ensuring the benefits program remains dynamic and adaptable.
Fijoya allows instant customization of benefits programs, letting employers choose specific categories and vendors to include or exclude.
Fijoya integrates all or some of your current vendors into one platform, and offers access to thousands of new personalized benefits.
Fijoya adopts usage-based pricing (not PEPM) and an adjustable cash-pay monthly stipend to optimize costs.
Fijoya solves employer 'point solution fatigue' caused by the overwhelming number of available digital health apps and services, and their administrative burdens. Fijoya offers access to thousands of health and wellness services and products, seamlessly integrated into a turnkey platform that is compatible with existing systems and compliant with regulatory and administrative requirements.
Our platform is diverse with quality vendors across the spectrum of 28 different health and wellness categories, from lab tests to fitness, meditation, mental health, fertility, and more. Please be in touch if you would like further details.
Employers allocate a monthly budget through the employer console, granting employees access to diverse solutions, including medical options. You can customize the monthly stipend and family-sharing options. Employees access benefits conveniently through the Fijoya mobile app, where our AI tailors personalized recommendations. Payments are seamless with a virtual corporate card, which may only be used to purchase services and products in the app.
Yes! We can integrate existing contracts into the system, diverting employees to enroll without dipping into the Fijoya stipend. This flexibility ensures seamless integration with the vendors you are already working with.
Absolutely. Fijoya seamlessly accommodates higher-price benefits, such as IVF, for example. Employees can use Fijoya to access and pay for this benefit from the contracted vendor or a vendor of their choice, with a single-use virtual card issued for the designated amount. This integrated process eliminates the need for claims and reimbursements, ensuring a smooth experience aligned with your personalized benefit offerings.
You'll have a dedicated Fijoya point person for seamless implementation, support, and questions that arise. We have communications material to share with your employees, and can work on bespoke material if you prefer. Our turnkey platform seamlessly integrates with your existing systems. No hassle.
Fijoya extends beyond discretionary spend, governed by an AI recommendation engine to medical, health and wellness options. With Fijoya, you can pay for a low-cost wellness app and a high-cost medical procedure. You may enjoy reading our blog on this topic: www.fijoya.io/blog-posts/fijoya-vs-lsa
Every service and product offered on the Fijoya platform is paid for with post-tax dollars (Base price + Tax)
Fijoya advances diversity, equity, and inclusion as well as health equity by democratizing access to a spectrum of health solutions. By offering an unprecedented range of health solutions, Fijoya enables employees to select benefits that align with their unique needs and preferences. This approach empowers employees to personalize their benefits, fostering a more equitable distribution of healthcare resources that accommodates diverse needs and preferences.
Fijoya's vendor recommendations are data-driven and entirely unbiased. We have no exclusive deals with vendors, ensuring impartiality. Recommendations are based solely on the individual employee's health data and needs, guaranteeing a personalized and unbiased benefits experience.
Fijoya offers a flexible pricing model where you determine the employee stipend, providing budget control. We employ a 'pay for utilization' approach, ensuring you only pay for the actual benefits used, eliminating the risk of losing money on unutilized benefits. We're committed to driving costs down and driving health up.
Fijoya puts you in control. You have the flexibility to choose how unused budget funds are managed. If you prefer a 'use it or lose it' approach, any remaining funds revert to your budget. Alternatively, you can opt for a more flexible arrangement, allowing the money to roll over each month or for a specified period. This gives you total control over budget utilization, ensuring it aligns seamlessly with your preferences and the evolving needs of your employees.
Our support team is committed to providing you with the help you need.
Don't hesitate to reach out with any further questions or concerns. For a full list of support guides and articles, visit our Help Center.
Of course. We are HIPAA compliant and SOC-2 certified.
At Fijoya, safeguarding your employees' data is paramount. We proactively monitor breaches, leveraging public datasets for swift responses. Our platform supports data minimization and ensures secure data purging upon subscription termination. Rigorous security controls, including encryption protocols and strict access controls, fortify our platform. Fijoya prioritizes transparency and obtaining explicit consent when employees are asked to share data with third-party vendors. Your peace of mind is our priority—we welcome inquiries to address any concerns.
Yes! Fijoya prioritizes transparency and obtaining explicit consent when employees are asked to share data with third-party vendors. This approach aligns with CCPA regulations, providing your employees with control over their personal information. If you have further questions, please don't hesitate to reach out.
Our support team is committed to providing you with the help you need.
Don't hesitate to reach out with any further questions or concerns. For a full list of support guides and articles, visit our Help Center.
Fijoya is your gateway to personalized, employer-funded and convenient health benefits, all accessible through an easy-to-use app. It's designed to put the power to choose health products and services that you need or want, right in the palm of your hand.
Fijoya addresses the frustration of a one-size-fits-all approach to health benefits. If you've ever felt limited by a narrow selection of services or overwhelmed by administrative reimbursement processes, Fijoya is here to offer a broad, personalized selection of health services and a hassle-free payment experience.
With Fijoya, you gain access to thousands of medical, health, and wellness options in a single app. Our smart recommendation engine curates options tailored to your needs, and our virtual cards eliminate the need for traditional reimbursements.
Getting started is simple. Download the Fijoya app, complete a brief onboarding questionnaire, and begin exploring the wide array of health services tailored to your preferences and needs.
For more information or if you need assistance, visit our Help Center or contact our dedicated Support team through the app. We're here to ensure your Fijoya experience is smooth and beneficial.
We're here to assist if you're encountering any difficulties. Ensure you're using your company email and have followed the steps in the invitation link.
We prioritize your data accuracy. If any details seem off, please reach out to our Support team immediately. We'll securely verify your identity and promptly make the necessary updates.
Clarity about your stipend is crucial. For a detailed understanding and any specific questions contact our Support team for a personalized walk-through.
Your control over your data is important to us. To delete your account and associated data, please navigate to your profile settings in the Fijoya App or fill out our account deletion request form.
Your feedback is crucial for our improvement. Share your thoughts or any issues using our feedback form.
If you're unsatisfied with a service or vendor, approach our fully-integrated and available Support team so we can address the issue promptly.
Ensuring a flawless app experience is our goal. If you spot any bugs or errors, report them through our bug reporting tool.
If you're facing transaction issues, verify your remaining stipend, ensure the vendor is covered, and that card details were entered correctly.
Manage your subscriptions easily from the Expenses tab in the Fijoya App. To cancel, use the 'Cancel' button next to the subscription or contact support for help.
If you notice an incorrect service charge, compare it with your records and contact our support with transaction details.
Mistakes happen, and we're here to help. If you accidentally used your personal card, please contact support. Note that the virtual cards issued in Fijoya can only be used to purchase services and products in the app.
Missing a transaction might be due to processing delays or incomplete transactions. Provide the transaction details to our support team, who will investigate and assist further.
If a service exceeds your stipend, we're here to explore alternatives. Contact our Support team for additional suggestions or discuss future top-up options.
Fijoya currently doesn't support direct payments with HSA/FSA or health plans, but we can help you understand eligible services. Contact us with your details, and we'll assist further.
Our Support team is committed to providing you with the help you need.
Don't hesitate to reach out with any further questions or concerns. For a full list of support guides and articles, visit our Help Center.